The Braseltons

So I’ve complained many times in the past that the Buda, TX Walmart always makes me feel like a thief when leaving the store. Every time, they stop me and check my basket and receipt. Like I’m stealing something. It really bothers me so i usually try to go to Target or HEB when possible, but sometimes Walmart has what I want. Today was one of those days and as usual my cart was checked on exit. This time I decided to say something. The man said I was the 5th person to complain since 9am. So I asked to talk to the manager. The manager, who happened to be named Tammy, was zero help. She said it’s company policy. I said it doesn’t happen at other walmarts (and other stores in general). I said I put in an online complaint but never heard anything. She said I didn’t hear anything because this is what’s supposed to happen. Ultimately she said she’s not changing it and that it hasn’t affected sales. I said it will now.

If there is something I MUST go to walmart for I’ll drive to slaughter or San Marcos, but mostly I’ll just be going elsewhere. I’m just completely fed up. I almost turned around and returned my entire $150 purchase, but I just wanted to leave! I’m still debating returning it, but I probably won’t. I just don’t want to deal with them at all anymore. They can consider it my goodbye gift

Tammy